It should be noted that, according to the General Data Protection Regulation (2016/679/EU – GDPR), personal data means any information by which a natural person (data subject) can be identified directly or indirectly.
Such data include, indicatively, name, surname, age, home or residence address, email address, identifiers of your equipment or terminal devices, web browsing history, etc.
Information relating to legal entities and groups of persons or statistical information, from which it is not possible to identify a specific natural person, does not fall into this category and is excluded from the scope of the relevant legislation.
This Privacy Policy is fully compliant with the European Regulation on the protection of natural persons with regard to the processing of personal data (EU/2016/679) and Greek legislation and aims to inform you about the information collected during your visit to our website.
It is clarified that this policy may be modified at any time and without notice.
By browsing and using this website, visitors/customers acknowledge that they have read, understood, and unreservedly accepted this Privacy Policy.
Personal Information
When visiting our website, you are not required to provide us with your personal information, unless you wish to contact us regarding our services.
In this case, we process, i.e., collect and store, only the necessary personal data (name, surname, phone number, email, home address, tax identification number, IBAN and/or bank account number, debit or credit card details, IP address) that will allow us to contact you and provide you with the requested information and services.
For the purpose of sending newsletters, the visitor must submit a relevant request through the available contact form on our website, explicitly providing consent for us to send informational emails. This consent can be revoked at any time by any means.
Social Media
Our website has pages on social media platforms such as FACEBOOK, INSTAGRAM, LINKEDIN, and YOUTUBE. It is possible to contact the administrators of each page by sending a message.
In cases where the page administrator receives messages containing personal data of individuals, such data is strictly confidential and used exclusively for communication purposes. After the purpose of communication is fulfilled, if our services are not subsequently provided, the data is deleted.
It should be noted that our website does not and cannot exercise influence or control over the nature and extent of personal data collected and maintained by social media platforms as a condition or result of their use. Therefore, the visitor/customer accesses these pages at their own responsibility.
Newsletter Service
For the purpose of sending newsletters, it is required, on the one hand, to provide the relevant email address in the respective service of our website or in a relevant contact form, along with other personal information (name, surname, home address, etc.), and on the other hand, the active acceptance of the terms of personal data protection, by which the visitor/customer expressly consents to our ability to send newsletters via email.
This consent can be revoked at any time. Revocation may be made in any manner convenient for the visitor/customer (postal letter, email, telephone notification, etc.).
Collection of Personal Data
The personal data of visitors/customers are collected by us as follows:
- Through direct (face-to-face) communication.
- Through social media pages in cases of expressing interest in services and/or information.
- By subscribing to the Newsletter service.
- By exercising the rights arising from this policy, the terms of use of the website, or by law.
Purpose of processing your data
The above processing of personal data is always carried out within the framework of the principles of Regulation (EU) 2016/679. We declare that we process only the absolutely necessary data to best meet your needs.
The processing of your personal data serves the purpose of your communication as well as your optimal browsing on this website and, consequently, your information based on your personal preferences.
Your rights
Under the General Data Protection Regulation, you have the following rights:
1. Right of access
To know whether and to what extent your personal data is being processed, in particular the purposes of processing, the categories of data we process, the recipients of your data inside and outside the EU, the period for which we retain your data, as well as the existence of automated decision-making (Article 15 GDPR).
2. Right to rectification
To request the correction and/or completion of your personal data so that it is complete and accurate (Article 16).
3. Right to restriction
To request the restriction of the processing of your data under the conditions of Article 18 GDPR.
However, our website has, in any case, the right to refuse your request to restrict the processing of your personal data if the processing or storage of the data is necessary for the establishment, exercise, or defense of our legal claims or the fulfillment of our obligations.
4. Right to object
To object to any further processing of your personal data held by us (Article 21 GDPR), unless we demonstrate compelling and legitimate grounds for processing your data or their retention is necessary for the exercise of our legal claims.
5. Right to erasure (“right to be forgotten”)
To request the deletion of your personal data from our records under the conditions of Article 17 GDPR.
It should be noted that our website has, in any case, the right to refuse your request for the deletion of your personal data if the processing or retention of the data is necessary for the establishment, exercise, or defense of our legal claims or the fulfillment of our obligations.
6. Right to data portability
To request the transfer of your data from our website to another controller (Article 20 GDPR).
It should be noted that the right to data portability does not entail the deletion of your personal data.
7. Right to lodge a complaint
To exercise your rights, you may contact the data controller.
Our website will make every effort to respond to your request within thirty (30) days of submission.
This deadline may be extended by an additional sixty (60) days if necessary, taking into account the complexity and number of requests.
Our website, in any case, will inform you of the extension of the response deadline within thirty (30) days.
Exercising your rights requires no cost. However, if visitors’/customers’ requests are manifestly unfounded, excessive, or repetitive, our website may either impose a reasonable fee, informing the visitor/customer accordingly, or refuse to respond to their request(s).
Data Security
The personal data we collect in the context of the operation of the website are strictly necessary for the purposes of communication with you and the improvement of our website. They are strictly confidential and are maintained solely for the above purposes.
In addition, we have adequate security systems and take all necessary and appropriate organizational and technical measures to prevent any breach of personal data security (leakage, disclosure, access by unauthorized persons) from our systems.